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Data protection disclosure (Law 6698)

Last updated: 21 Feb 2026

The authoritative version of this document is in Turkish. The text below is a translation provided for convenience only.

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(Under Article 10 of Turkish Law No. 6698 on the Protection of Personal Data (KVKK))

1. Data Controller

Pursuant to Law No. 6698 on the Protection of Personal Data (KVKK), your personal data will be processed by X MIND SOLUTIONS YAZILIM VE DANIŞMANLIK ANONİM ŞİRKETİ as the data controller within the scope described below.

Address: Kazlıçeşme Mah. 245. Sk. No: 5 Zeytinburnu / İstanbul
Tax Office / Tax ID: Zeytinburnu Tax Office / 8151183425
Email: [email protected] | KVKK contact: [email protected]

2. Purposes of Processing Personal Data

  • Creating and managing platform membership
  • Carrying out subscription and payment transactions (via the PayTR payment infrastructure)
  • Providing and improving AI-powered services
  • Responding to customer support requests
  • Carrying out invoicing and accounting operations
  • Fulfilling legal obligations
  • Conducting information security processes
  • Analysing and improving platform performance

3. Categories of Personal Data Processed

  • Identity data: First name, surname, tax identification number (for corporate users)
  • Contact data: Email address, telephone number
  • Financial data: Billing information, subscription history (credit card details are not stored by our Company; they are processed via the secure PayTR infrastructure)
  • User transaction data: Platform usage history, preferences, session information
  • Transaction security data: IP address, browser information, login/logout records

4. Transfer of Personal Data Abroad

KOBIGPT SERVICES OPERATE ON SERVERS LOCATED ABROAD UNDER STANDARD SUBSCRIPTION PLANS. IN THIS SCOPE, YOUR PERSONAL DATA IS TRANSFERRED ABROAD.

  • Cloud infrastructure: GCP and AWS data centres (USA, EU countries)
  • Artificial intelligence (LLM): Overseas servers of LLM providers (primarily the USA)
  • Enterprise plan: A Turkey-located server option is offered under a special agreement

5. Rights of the Data Subject (KVKK Art. 11)

  • To learn whether your personal data is being processed
  • To request information if it has been processed
  • To learn the purpose of processing and whether it is used in line with that purpose
  • To know the third parties to whom it is transferred domestically or abroad
  • To request correction if processed incompletely or inaccurately
  • To request deletion or destruction under KVKK Art. 7
  • To object to a result against you arising solely from automated analysis
  • To claim compensation for damage due to unlawful processing

You may submit your requests to [email protected] or in writing to the company address. Requests are concluded within 30 days at the latest.

6. Data Security Measures

  • 256-bit SSL/TLS encryption
  • Database encryption (encryption at rest)
  • Access control and authorisation mechanisms
  • Regular security audits and penetration tests
  • PayTR PCI DSS-compliant payment infrastructure

7. Contact

X MIND SOLUTIONS YAZILIM VE DANIŞMANLIK ANONİM ŞİRKETİ | Kazlıçeşme Mah. 245. Sk. No: 5 Zeytinburnu / İstanbul | Email: [email protected] | KVKK: [email protected]