Delivery & returns
Last updated: 21 Feb 2026
The authoritative version of this document is in Turkish. The text below is a translation provided for convenience only.
Last updated: 21 Feb 2026
The authoritative version of this document is in Turkish. The text below is a translation provided for convenience only.
X MIND SOLUTIONS YAZILIM VE DANIŞMANLIK ANONİM ŞİRKETİ
Address: Kazlıçeşme Mah. 245. Sk. No: 5 Zeytinburnu / İstanbul
Tax Office / Tax ID: Zeytinburnu Tax Office / 8151183425
Email: [email protected] | KVKK: [email protected]
KobiGPT is a SaaS platform offering AI-powered digital business assistant services. The services offered are entirely digital; no physical product delivery is made.
The Platform operates on overseas server infrastructure of Google Cloud Platform (GCP) and/or Amazon Web Services (AWS) under standard subscription plans.
Pursuant to Article 15 of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for services performed instantly in electronic form and contracts relating to intangible goods delivered instantly to the consumer. The right of withdrawal ends when the user begins actively using the service.
Refund requests are considered in the following cases:
Refund requests must be sent to [email protected]. Requests are evaluated within 10 business days at the latest. Approved refunds are processed via the PayTR infrastructure within 14 business days at the latest through the payment method used.
Users may cancel their subscription at any time. For cancelled subscriptions, service use continues until the end of the current period. If cancelled before a new period begins, no fee is charged.
Payments are made via the secure PayTR payment infrastructure. Visa, MasterCard, Troy and American Express credit/debit cards are accepted. All payments are protected by 256-bit SSL encryption and 3D Secure. Credit card details are not stored on Company servers.
X MIND SOLUTIONS YAZILIM VE DANIŞMANLIK ANONİM ŞİRKETİ | Address: Kazlıçeşme Mah. 245. Sk. No: 5 Zeytinburnu / İstanbul | Email: [email protected]