General AI Assistant
A shared knowledge-base assistant for company-wide policies, procedures and documents every employee may read.
TL;DR
KobiGPT gives general teams a secure, document-grounded AI assistant that answers from your company files—not the public web. Typical SMEs deploy in days with templates tuned for cross-functional.
Quick facts
- Deployment
- Cloud SaaS or self-hosted options for regulated teams
- Data source
- Uploaded documents scoped per assistant
- Model
- Gemini with retrieval-augmented generation (RAG)
- Languages
- Turkish and English UI and answers
Why teams choose KobiGPT
- Reduce repetitive general questions with cited answers from internal docs.
- Multi-tenant isolation keeps each company’s vectors and metadata separate.
- Role-based access aligns assistants with admin, manager, and viewer permissions.
- Kobi Kredi metering makes AI usage predictable for finance teams.
Product facts
- Ücretsiz plan
- 100 doküman · 2 departman · 120 Kobi/ay(PLAN_CONFIG)
- Starter
- 1000 doküman · 5 departman · 1000 Kobi/ay(PLAN_CONFIG)
- Pro
- 12500 doküman · 25 departman · 12500 Kobi/ay(PLAN_CONFIG)
What the general knowledge assistant does
The general assistant works over documents that are open to everyone in the company: the employee handbook, leave policy, procurement procedure, office rules. Answers are generated from the files you connect, and each answer lists the source document it came from.
This template exists to absorb the repeating questions new joiners ask in their first weeks — how to request annual leave, where to send an expense form, when remote work is allowed — without routing them to HR or management every time.
Setup and access scope
An assistant only sees the folders and files you connect to it. You attach company-wide documents to the general assistant; payroll, contracts and customer data stay in separate assistants. Role-based access (super_admin, admin, manager, viewer) decides which users may talk to which assistant.
Uploaded documents are indexed into a vector collection scoped to your company. One tenant’s content is never returned as a source in another tenant’s query.
Limits — what this assistant will not do
The general assistant does not give legal, financial or medical advice. When a question has no answer in your documents it says so instead of guessing — a deliberate trade-off to reduce hallucination risk in an internal knowledge base.
Document freshness is your responsibility. If an outdated procedure file is connected, the assistant will faithfully repeat the outdated procedure. When a policy changes, the underlying file has to change too.
FAQ
Can General use KobiGPT without IT building custom models?
Yes. Templates include system prompts and onboarding flows; you upload documents and invite users.
Is customer data used to train public models?
No. Retrieval uses your indexed documents in isolated collections per company.
Does it replace our ERP or CRM?
No. It complements existing tools by answering questions about your uploaded knowledge base.
Can we limit which documents the assistant sees?
Yes. Folder and assistant scoping controls which files are embedded and searchable.
How is the general assistant different from a department assistant?
The general assistant works on company-wide documents and is open to all employees. Department assistants see only that department’s files and are restricted by role-based access.
How many assistants does the free plan allow?
The free plan includes 2 assistants, 100 documents and 5 users. No credit card, no time limit.
Can I see where an answer came from?
Yes. Each answer lists the document and passage it was generated from, so you can verify it.
Comparison
| Feature | KobiGPT | Alternative |
|---|---|---|
| Assistant templates | Built-in | Generic chat |
| Source citations | From your docs | Often none |
| Self-hosted | Available | Varies |
| KVKK / GDPR posture | Designed for TR/EU SMEs | Varies |